Courteous and friendly
Website – nice layout and easy to use. Box to enter quote query information is right in front of you and in an easy to read format.
My communication to arrange our coach hire was with Richard via phone conversation. Richard’s reply to my online enquiry was very prompt and he was courteous and friendly throughout. It was extremely pleasant to deal with him when making the arrangements.
Our driver was Guy. He was very friendly and displayed good people skills. His announcements were clear and he was happy chatting to me while we were loading/unloading. He was patient, friendly and drove well. Can’t ask too much more. The coach itself was very presentable and clean.
Thank you for a great day
Thank you for providing us with a great day on Friday. We have nothing but positive feedback for the team and our driver on the day, Joan.
I received the initial quote very soon after enquiring and was able to confirm all booking details quickly and easily.
When we requested additional information about the bus Danny provided all the answers we needed and was happy to help.
On the day Joan was a fantastic driver who was happy to help us out, going above and beyond her duties to cater for us!
Great!
Overall my experience with you guys was great! Fast response for quote and enquiry, the driver arrived on time and his customer service was above and beyond our expectations. It was great! Thank you!
Punctual and Accommodating
I would just like to express my gratitude and appreciation for assisting with our bucks day logistics yesterday.
A special mention must go to Paul our driver who was punctual and more than accommodating throughout the day.
I will definitely use your services again and would be glad to recommend your company to anyone.
Many Thanks!
Professional and Friendly
The whole procedure from beginning to end was very professional and friendly at all times – from first contact to the emails which checked everything to the way the driver’s mobile number was provided. Well done everyone.
Excellent
My experience was excellent. The quote and payments process was easy and any queries were responded to very quickly.
I received a text with the driver details the day before which was helpful. On the day the driver, Rick, was on time and extremely accommodating and courteous. Nothing was too much of a problem. He was on time picking us up and was very friendly and helpful throughout the day.
I have already recommended your services to someone else and would definitely use the service again.